Super Chix
Chicken & Custard
Super Chix Chicken & Custard
SUPER CHIX® in Birmingham, located in Greystone and Hoover, is a fast-casual dining destination specializing in superior Chicken Tenders, Chicken Sandwiches, Hand-Cut Fries, Premium Frozen Custard, and Fresh Salads. The restaurant is dedicated to high-quality, fresh ingredients and delivering an exceptional guest experience every visit.
SERVICES
SOCIAL MEDIA MANAGEMENT
https://www.superchix.com
Metrics
Instagram: Reached 63.9K accounts and generated 180.8K views, increasing followers by 78% within three months and achieving a 6.8% engagement rate, more than double the restaurant industry average.
Facebook: Achieved 123.8K reach and 264.7K views, growing followers by 64% within the first three months and maintaining a 4.5% engagement rate, outperforming regional QSR benchmarks.
Strengthened alignment with national brand standards while establishing an authentic, community-driven local voice.
Built and sustained a loyal, engaged online community that continues to grow month-over-month.
Case Study: How KC Projects Built a Thriving Local Presence and Surpassed Growth Goals
Challenge: When Super Chix expanded into the Birmingham market, the national restaurant brand needed a locally driven social media presence that could capture the spirit of the community, build awareness, and drive-in store traffic for its two new locations. KC Projects was brought on to establish and manage the Birmingham accounts, developing a voice and visual style that reflected Super Chix’s upbeat, high-quality brand personality while also delivering measurable growth and engagement. Midway through the campaign, corporate raised the bar with a new social media follower goal and accelerated timeline. KC Projects took on the challenge, quickly adapting strategy and execution to exceed the new benchmark.
Results: KC Projects delivered standout results for Super Chix Birmingham by launching a strategic, community-focused social media campaign that transformed a new market into one of the brand’s fastest-growing. Through consistent visual storytelling, authentic engagement, and a balanced mix of organic and paid tactics, KC Projects built a strong local following and boosted in-store traffic. The team showcased menu favorites, local partnerships, and customer experiences while partnering with Birmingham influencers and community pages to expand reach and drive authentic awareness. When corporate raised follower goals mid-campaign, KC Projects quickly adapted with an accelerated growth strategy that exceeded the new benchmark ahead of schedule, establishing a vibrant, on-brand digital presence that continues to grow loyalty and awareness across the Birmingham market.